Returns & Exchanges
At Herb Shop & Organic Foods, we want you to be completely satisfied with your sustainable fashion purchase. If your organic cotton apparel or eco-friendly accessories aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a pre-paid eco-friendly shipping label via email.
Prepare the Package
Place the unwashed, unworn items with their original tags intact inside the original biodegradable packaging to minimize environmental impact.
Ship It Back
Drop off your package at any authorized carrier location; we recommend reusing the original shipping box to support our zero-waste mission.
Receive Refund or Exchange
Once our team inspects the organic fibers and confirms the item's condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing